Shipping Policy
Thank you for shopping with mellomart.com, owned and operated by IEdge International LLC. We are committed to delivering your order quickly and efficiently. Please read our shipping policy to understand how and when your order will be shipped.
1. Shipping Destinations
We currently ship to most countries worldwide. If your location is not available at checkout, please contact us at valajigar95@gmail.com for assistance.
2. Processing Time
-
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
-
You will receive another notification when your order has shipped.
-
Orders placed after 5 PM IST will be processed the next business day.
3. Shipping Methods & Delivery Times
We offer multiple shipping options at checkout. Estimated delivery times are as follows:
Shipping Method | Estimated Delivery Time |
---|---|
Standard Shipping | 5–10 business days |
Express Shipping | 2–5 business days |
International Shipping | 7–21 business days (varies) |
Note: Delivery times may vary depending on your location, customs processing, and local postal services.
4. Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout based on location, weight, and selected shipping method.
5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number and tracking link. Please allow up to 48 hours for tracking information to become available.
6. Customs, Duties & Taxes
-
International orders may be subject to customs duties, import taxes, or fees, which are the responsibility of the recipient.
-
IEdge International LLC is not responsible for any delays caused by customs or local authorities.
7. Shipping Delays
Shipping may be delayed due to:
-
High order volume
-
Carrier delays
-
Weather conditions
-
Public holidays or customs issues
We are not responsible for delays caused by the shipping carrier but will assist in tracking your package.
8. Lost or Damaged Items
If your order is lost or arrives damaged:
-
Contact us within 7 days of delivery.
-
Email: valajigar95@gmail.com
-
Phone: +91 9879304091
We will investigate and, if necessary, assist you in filing a claim with the shipping carrier.
9. Change of Shipping Address
To change your shipping address after placing an order, please contact us immediately. Once the order is shipped, address changes are not possible.
10. Contact Us
For questions or concerns regarding shipping, please contact:
IEdge International LLC
🏢 Address: 30 N Gould St #44074, Sheridan, WY 82801, USA
📧 Email: valajigar95@gmail.com
📞 Phone: +91 9879304091